eSquiggles Field Service Management automates onsite service management, data collection & job completion electronically. It enables field service jobs to be sent electronically to field staff and completed on a PDA. Field staff can record details of the job completed including the parts used, job start time, end time as well as billable time spent.

eSquiggles automates job scheduling. Pre-planned, reactive and recurring jobs are sent straight onto field workers handsets and into their diaries. Resource planning lets a manager view which staff are available and in which locations, allowing jobs to be allocated to maximum efficiency.

Want to mobilise your workforce but don’t have a large IT budget?

Two versions are available – basic and standard.  eSquiggles is available software as a service. This means monthly payments, no up front investment in hardware and no hidden costs! It can run on any mobile phone or pda with an internet connection so you may not need to invest in new handsets.

Key Features

• Report/Document Creation
• Job scheduling/allocation
• Resource planner
• Helpdesk
• Customer Management

• Management Reporting
• Client Signature Capture
• Sage Line 50 Integration
• Bill of Materials

Key Benefits

• Available in two editions – basic and standard
• Suitable for organisations of any size
• Available software as a service, with monthly payments and no up-front investment in hardware
• Manages client interaction more efficiently
• Increases productivity of field service staff
• Integrated invoicing with Sage Line 50 allows you to invoice more quickly, get paid sooner and improve your company’s cashflow
• No retyping means better accuracy of invoices
• Saves time, cuts costs and allows your workers to complete jobs more efficiently
• Manage job scheduling quickly, efficiently and automatically
• Produces a customer quote and bill of materials onsite automatically

Which types of companies use eSquiggles Field Service Management?

• Service management
• Maintenance
• Repair
• Gas & heating engineers
• Logistics / Distribution / Couriers
• Vehicle safety inspection
• Security